1.Shipping Policy
Order Preparation Time
If you don’t request packing video, most of orders will be prepared and delived in 3- 5 business days;
If you request a packing video, please allow at least 4-7 business days to record the video because your order might be put in a waiting list to make a video. We’ll notify you by email once your order is on its way, along with a tracking
link so you can follow its journey. Shipping Rates & Timeframes

Australia

• Standard Shipping: 4–8 business days

International

We ship worldwide!

• Delivery times vary by destination, typically between 7–12 business days.
• International shipping costs and timeframes are shown at checkout. Please note:

International orders may be subject to customs duties or import taxes. These are the

responsibility of the recipient.

Tracking Your Order

Once your order is dispatched, you’ll receive a tracking number via email. If you haven’t

received a tracking email after 7 business days from your order, feel free to contact us

at memoracreavant@hotmail.com.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please email us at memoracreavant@hotmail.com. We’ll do our best to resolve the issue as quickly as possible.

2. Return & Refund Policy

As this is a blind box product ， we don’t accept returns or refunds after purchase.
We appreciate your understanding and thank you for choosing MemoraCreavant.